Rays Livestock Auction (“we,” “us,” or “our”) operates rayslivestockauction.com (the “Site”).
This Privacy Policy explains how we collect, use, and protect information you provide when you
visit our Site, browse our livestock and feed listings, submit an inquiry, or place an order.

1. Information We Collect

When you use our contact forms, feed order form, or checkout process, we may collect:

• Full name
• Phone number
• Email address
• Delivery or pickup address
• Order details (livestock or feed type, quantity, delivery date, notes)
• Payment information, processed securely through our payment provider (we do not store full card details on our servers)
• General technical data such as browser type, device, and pages visited, collected automatically for site analytics

2. How We Use Your Information

• To respond to inquiries about livestock or feed availability and pricing
• To process and fulfill orders, including arranging pickup or delivery
• To communicate order updates, confirmations, and follow-ups
• To improve our Site, products, and customer service
• To comply with legal, tax, and animal transport recordkeeping requirements

3. How We Share Your Information

We do not sell or rent your personal information. We may share information with:

• Third-party delivery/transport providers, solely to fulfill your order
• Payment processors, to complete transactions securely
• Service providers who help operate our Site (e.g., hosting, email, form processing)
• Government or regulatory authorities, where required by law (e.g., livestock transport documentation)

4. Cookies & Analytics

Our Site may use cookies or similar technologies to remember preferences and understand how
visitors use the Site. You can disable cookies in your browser settings, though some Site
features may not function properly as a result.

5. Data Security

We use reasonable administrative and technical safeguards to protect the personal information
you provide. However, no method of transmission over the internet is 100% secure, and we cannot
guarantee absolute security.

6. Data Retention

We retain order and contact information for as long as necessary to fulfill orders, maintain
business records, and comply with legal obligations, after which it is securely deleted or
anonymized.

7. Your Rights

You may request to access, correct, or delete the personal information we hold about you by
contacting us using the details below. We will respond within a reasonable timeframe.

8. Children’s Privacy

Our Site and services are intended for adults. We do not knowingly collect personal
information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with
an updated “Last updated” date.